Customer satisfaction

Guest Reviews at the Wine Hotel

Overall

91%
Excellent

3896 reviews on 13 online travel agents

Customer Alliance

Overall

(4.6 / 5)

Room

(4.8 / 5)

Location

(4.4 / 5)

Cleanliness

(4.8 / 5)

Service

(4.7 / 5)

Price

(4.4 / 5)

Breakfast

(4.5 / 5)

Bar

(4.4 / 5)

Wellness / Spa

(4.5 / 5)

Conference / Banquet

(4.5 / 5)

Customer satisfaction index

Customer Alliance, 4.6

Agoda, 5

Booking, 4.4

expedia, 4.6

Google, 4.6

HolidayCheck, 4.7

hotel.de, 4.5

hotelscom, 4.7

hotelspecialsnl, 4.1

HRS, 4.6

Kurzurlaub, 4.7

Tripadvisor, 4.7

Yelp, 3

Reviews

Business traveler, 50 Age

(4.8 / 5)

Review from 04.04.2017

Sehr schönes und modernes Innenstadthotel.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)

Conference / Banquet

(4 / 5)

Private traveler, 60 Age

(4.7 / 5)

Review from 02.04.2017

Jeg er meget tilfreds med hotellet og har været der flere gange

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)

Private traveler, 30 Age

(4.4 / 5)

Review from 01.04.2017

Wir werden wiederkommen.

Room

(4 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)

Wellness / Spa

(4 / 5)

Business traveler, 40 Age

(4.8 / 5)

Review from 31.03.2017

Excellent, would definitely return. The restaurant which is located across the street had excellent service and nice food although the menu was a bit limited, the Sauvignon Blanc was out of this world.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Private traveler, 60 Age

(3.9 / 5)

Review from 31.03.2017

Sofa in kamer kan iets prettiger. Betere vering etc

Room

(3 / 5)

Location

(4 / 5)

Cleanliness

(4 / 5)

Service

(4 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)

Bar

(4 / 5)

Private traveler, 50 Age

(5 / 5)

Review from 31.03.2017

Leider hat das Hotel keine Terrasse

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Private traveler, 40 Age

(4.5 / 5)

Review from 31.03.2017

tolles zimmer toller balkon

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(5 / 5)

Breakfast

(4 / 5)

Business traveler, 40 Age

(4.8 / 5)

Review from 31.03.2017

Ein modernes, sauberes Haus mit netten Mitarbeitern.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Business traveler, 40 Age

(4.3 / 5)

Review from 27.03.2017

Wir als BG ETEM waren ja schon mehrmals bei Ihnen (in verschiedenen Gruppierungen). Wir alle sind sehr zufrieden und fühlen uns sehr gut aufgehoben. Wir werden bestimmt wieder eine Sitzung in Ihrem Hause abhalten. VG PZ Wiesbaden, Anja Kohlstrung

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)

Bar

(4 / 5)

Conference / Banquet

(4 / 5)

etwas eng für unsere Personenzahl (> 20)

Business traveler, 50 Age

(4.5 / 5)

Review from 24.03.2017

ordentlich, sauber, gut.

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

Conference / Banquet

(4 / 5)