Customer satisfaction

Guest Reviews at the Wine Hotel

Overall

91%
Excellent

3629 reviews on 13 online travel agents

Customer Alliance

Overall

(4.6 / 5)

Room

(4.8 / 5)

Location

(4.4 / 5)

Cleanliness

(4.7 / 5)

Service

(4.7 / 5)

Price

(4.3 / 5)

Breakfast

(4.5 / 5)

Bar

(4.4 / 5)

Wellness / Spa

(4.5 / 5)

Conference / Banquet

(4.5 / 5)

Customer satisfaction index

Customer Alliance, 4.6

Agoda, 5

Booking, 4.4

expedia, 4.6

Google, 4.6

HolidayCheck, 4.7

hotel.de, 4.5

hotelscom, 4.7

hotelspecialsnl, 4.1

HRS, 4.6

Kurzurlaub, 4.7

Tripadvisor, 4.7

Yelp, 3

Reviews

Business traveler, 50 Age

(4.9 / 5)

Review from 28.10.2016

Zufrieden, wie immer

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Wellness / Spa

(5 / 5)

Private traveler, 40 Age

(4.6 / 5)

Review from 28.10.2016

sehr angenehm, parkhauseinfahrt sehr schmal (schlecht zu ändern) diese ist schlecht ausgeschildert, zudem stand einpkw fast (bis auf wenige zentimeter) in dieser ohnehin schon schmalen einfahrt. dies sind allerdings marginalien, da uns alles sehr gut gefallen hat ( zimmer, service )

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Business traveler, 40 Age

(4.8 / 5)

Review from 28.10.2016

Tolle Ambiente. Schönes Hotel.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Business traveler, 60 Age

(4.7 / 5)

Review from 28.10.2016

Gute Infrastruktur, zentrale Lage.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)

Private traveler, 50 Age

(3.6 / 5)

Review from 27.10.2016

Schönes Hotel. Freundliches Personal. Angenehme Atmosphäre.

Room

(4 / 5)

Location

(4 / 5)

Cleanliness

(4 / 5)

Service

(4 / 5)

Price

(3 / 5)

Breakfast

(2 / 5)

Bar

(4 / 5)

Private traveler, 50 Age

(4.4 / 5)

Review from 25.10.2016

Stilvolles Hotel mit modenen großzügigen Zimmern

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(5 / 5)

Breakfast

(4 / 5)

Bar

(4 / 5)

Private traveler, 60 Age

(3.8 / 5)

Review from 25.10.2016

Freundlich , Aufmerksam , Hielfsbereit.

Room

(4 / 5)

Location

(4 / 5)

Cleanliness

(4 / 5)

Service

(4 / 5)

Price

(3 / 5)

Breakfast

(4 / 5)

Private traveler, 30 Age

(5 / 5)

Review from 25.10.2016

siehe meine Kommentare oben

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

alles da, was man morgens braucht

Business traveler, 80 Age

(4.1 / 5)

Review from 25.10.2016

Good thank you although I find a hotel who's restaurant is shut on a Monday very disappointing. I thought hotels provided a service for their guests and providing that service for only 6 out of 7 days a week I find odd?

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(3 / 5)

Bar

(3 / 5)

Business traveler, 50 Age

(4.6 / 5)

Review from 25.10.2016

sehr gutes Hotel mit modernen und geräumigen Zimmer und gutem Service

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)