Customer satisfaction
Guest Reviews at the Wine Hotel
Overall
3629 reviews on 13 online travel agents
Overall
(4.6 / 5)
Room
(4.8 / 5)
Location
(4.4 / 5)
Cleanliness
(4.7 / 5)
Service
(4.7 / 5)
Price
(4.3 / 5)
Breakfast
(4.5 / 5)
Bar
(4.4 / 5)
Wellness / Spa
(4.5 / 5)
Conference / Banquet
(4.5 / 5)
Customer satisfaction index
Customer Alliance, 4.6
Agoda, 5
Booking, 4.4
expedia, 4.6
Google, 4.6
HolidayCheck, 4.7
hotel.de, 4.5
hotelscom, 4.7
hotelspecialsnl, 4.1
HRS, 4.6
Kurzurlaub, 4.7
Tripadvisor, 4.7
Yelp, 3
Reviews
Traveling with a partner, 40 Age
(5 / 5)
Review from 29.09.2018
Room
(5 / 5)
Location
(5 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(5 / 5)
Business traveler, 50 Age
(4.7 / 5)
Review from 29.09.2018
Wie immer alles bestens.
Room
(5 / 5)
Location
(5 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(4 / 5)
Breakfast
(5 / 5)
Conference / Banquet
(4 / 5)
Traveling as a family, 50 Age
(5 / 5)
Review from 20.09.2018
Sehr schönes Stadthotel
Room
(5 / 5)
Location
(5 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(5 / 5)
Breakfast
(5 / 5)
Private traveler, 30 Age
(4.5 / 5)
Review from 19.09.2018
War wirklich sehr schön :)
Room
(5 / 5)
Location
(5 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(3 / 5)
Breakfast
(4 / 5)
Business traveler, 40 Age
(4.7 / 5)
Review from 19.09.2018
Hotel is very nice. By the way, Japanese could not read Chinese. So I recommend you to use Japanese or English if send email to Japanese.
Room
(4 / 5)
Location
(5 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(5 / 5)
Breakfast
(4 / 5)
Bar
(5 / 5)
Business traveler, 30 Age
(4.9 / 5)
Review from 19.09.2018
The feedback from the colleagues which had their offsite at the hotel was very good
Room
(5 / 5)
Location
(5 / 5)
Cleanliness
(5 / 5)
Service
(4 / 5)
Price
(5 / 5)
Breakfast
(5 / 5)
Bar
(5 / 5)
Conference / Banquet
(5 / 5)
Private traveler, 70 Age
(4.7 / 5)
Review from 17.09.2018
Wir waren sehr zufrieden!
Room
(5 / 5)
Location
(4 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(4 / 5)
Breakfast
(5 / 5)
Business traveler, 50 Age
(4.9 / 5)
Review from 17.09.2018
Ein wunderschönes, liebevolles und einzigartiges Hotel!
Room
(5 / 5)
Location
(4 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(5 / 5)
Breakfast
(5 / 5)
Bar
(5 / 5)
Wellness / Spa
(5 / 5)
Private traveler, 70 Age
(4.1 / 5)
Review from 14.09.2018
Sehr zufriedenstellend
Room
(4 / 5)
Location
(4 / 5)
Cleanliness
(4 / 5)
Service
(5 / 5)
Price
(4 / 5)
Breakfast
(4 / 5)
Bar
(4 / 5)
Business traveler, 50 Age
(4.9 / 5)
Review from 13.09.2018
Grundsätzlich war ich mit dem Hotel sehr, sehr zufrieden. Es hat alles bestens gepasst. Ganz tolles Hotel mit super Gastgebern
Room
(5 / 5)
Location
(4 / 5)
Cleanliness
(5 / 5)
Service
(5 / 5)
Price
(5 / 5)
Breakfast
(5 / 5)
Bar
(5 / 5)
Ein sehr schönes Hotel mit hohem Wohlfühlfaktor.