Customer satisfaction

Guest Reviews at the Wine Hotel

Overall

91%
Excellent

3672 reviews on 13 online travel agents

Customer Alliance

Overall

(4.6 / 5)

Room

(4.8 / 5)

Location

(4.4 / 5)

Cleanliness

(4.8 / 5)

Service

(4.7 / 5)

Price

(4.4 / 5)

Breakfast

(4.5 / 5)

Bar

(4.4 / 5)

Wellness / Spa

(4.5 / 5)

Conference / Banquet

(4.5 / 5)

Customer satisfaction index

Customer Alliance, 4.6

Agoda, 5

Booking, 4.4

expedia, 4.6

Google, 4.6

HolidayCheck, 4.7

hotel.de, 4.5

hotelscom, 4.7

hotelspecialsnl, 4.1

HRS, 4.6

Kurzurlaub, 4.7

Tripadvisor, 4.7

Yelp, 3

Reviews

Private traveler, 30 Age

(4.5 / 5)

Review from 19.09.2018

War wirklich sehr schön :)

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(3 / 5)

Breakfast

(4 / 5)

Business traveler, 40 Age

(4.7 / 5)

Review from 19.09.2018

Hotel is very nice. By the way, Japanese could not read Chinese. So I recommend you to use Japanese or English if send email to Japanese.

Room

(4 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(4 / 5)

Bar

(5 / 5)

Business traveler, 30 Age

(4.9 / 5)

Review from 19.09.2018

The feedback from the colleagues which had their offsite at the hotel was very good

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

Conference / Banquet

(5 / 5)

Private traveler, 70 Age

(4.7 / 5)

Review from 17.09.2018

Wir waren sehr zufrieden!

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Business traveler, 50 Age

(4.9 / 5)

Review from 17.09.2018

Ein wunderschönes, liebevolles und einzigartiges Hotel!

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

Wellness / Spa

(5 / 5)

Private traveler, 70 Age

(4.1 / 5)

Review from 14.09.2018

Sehr zufriedenstellend

Room

(4 / 5)

Location

(4 / 5)

Cleanliness

(4 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)

Bar

(4 / 5)

Business traveler, 50 Age

(4.9 / 5)

Review from 13.09.2018

Grundsätzlich war ich mit dem Hotel sehr, sehr zufrieden. Es hat alles bestens gepasst. Ganz tolles Hotel mit super Gastgebern

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

Business traveler, 40 Age

(5 / 5)

Review from 12.09.2018

sehr gut, ich nutze das Hotel jederzeit gern wieder

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

Private traveler, 50 Age

(4.6 / 5)

Review from 12.09.2018

War gut , freundlich haben alle Informationen beim Einchecken erhalten. Nur die Akustik im Eingangsbereich ist zu laut.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Bar

(3 / 5)

Barfrau musste auch noch in der Nacht die Rezeption machen, dadurch war sie nicht immer da!

Business traveler, 50 Age

(4 / 5)

Review from 12.09.2018

Gut geführes sauberes Hotel

Room

(4 / 5)

Location

(4 / 5)

Cleanliness

(4 / 5)

Service

(4 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)