Petra Brand and Andreas Biegler behind the front desk, each holding a glass of wine

Customer satisfaction

Guest Reviews at the Wine Hotel

Overall

91%
Excellent

3948 reviews on 13 online travel agents

Customer Alliance

Overall

(4.6 / 5)

Room

(4.8 / 5)

Location

(4.4 / 5)

Cleanliness

(4.8 / 5)

Service

(4.7 / 5)

Price

(4.4 / 5)

Breakfast

(4.5 / 5)

Bar

(4.4 / 5)

Wellness / Spa

(4.5 / 5)

Conference / Banquet

(4.5 / 5)

Customer satisfaction index

Customer Alliance, 4.6

Agoda, 5

Booking, 4.4

expedia, 4.6

Google, 4.6

HolidayCheck, 4.7

hotel.de, 4.5

hotelscom, 4.7

hotelspecialsnl, 4.1

HRS, 4.6

Kurzurlaub, 4.7

Tripadvisor, 4.7

Yelp, 3

Reviews

Traveling as a family, 30 Age

(4.3 / 5)

Review from 02.10.2018

Sehr schönes Hotel direkt in der Innenstadt von Alzey, weshalb es leider keinen Garten oder einen "grünen Außenbereich" besitzt, aber ansonsten zu empfehlen ist.

Room

(4 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Traveling with a partner, 60 Age

(5 / 5)

Review from 01.10.2018

Wunderbares Ambiente, modern, wir haben uns sehr wohlgefühlt. Das Personal sehr kompetent, sehr nett und hilfsbereit, alle Wünsche umgesetzt.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

die private Weinprobe mit dem entsprechenden aufmerksamen Service, sehr zuvorkommend

Traveling as a group, 40 Age

(4.8 / 5)

Review from 01.10.2018

Gut geführtes Hotel weiter so

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Bar

(4 / 5)

Traveling with a partner, 70 Age

(4.2 / 5)

Review from 30.09.2018

Wij vinden het altijd erg fijn, om bij jullie te logeren!

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(3 / 5)

Traveling with a partner, 40 Age

(5 / 5)

Review from 29.09.2018

Ein sehr schönes Hotel mit hohem Wohlfühlfaktor.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Business traveler, 50 Age

(4.7 / 5)

Review from 29.09.2018

Wie immer alles bestens.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Conference / Banquet

(4 / 5)

Traveling as a family, 50 Age

(5 / 5)

Review from 20.09.2018

Sehr schönes Stadthotel

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Private traveler, 30 Age

(4.5 / 5)

Review from 19.09.2018

War wirklich sehr schön :)

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(3 / 5)

Breakfast

(4 / 5)

Business traveler, 40 Age

(4.7 / 5)

Review from 19.09.2018

Hotel is very nice. By the way, Japanese could not read Chinese. So I recommend you to use Japanese or English if send email to Japanese.

Room

(4 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(4 / 5)

Bar

(5 / 5)

Business traveler, 30 Age

(4.9 / 5)

Review from 19.09.2018

The feedback from the colleagues which had their offsite at the hotel was very good

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(5 / 5)

Conference / Banquet

(5 / 5)