Petra Brand and Andreas Biegler behind the front desk, each holding a glass of wine

Customer satisfaction

Guest Reviews at the Wine Hotel

Overall

91%
Excellent

3953 reviews on 12 online travel agents

Customer Alliance

Overall

(4.6 / 5)

Room

(4.8 / 5)

Location

(4.4 / 5)

Cleanliness

(4.8 / 5)

Service

(4.7 / 5)

Price

(4.4 / 5)

Breakfast

(4.5 / 5)

Bar

(4.4 / 5)

Wellness / Spa

(4.5 / 5)

Conference / Banquet

(4.5 / 5)

Customer satisfaction index

Customer Alliance, 4.6

Agoda, 5

Booking, 4.4

Ctrip, 5

expedia, 4.6

Google, 4.6

HolidayCheck, 4.7

hotelscom, 4.7

HRS, 4.6

Kurzurlaub, 4.7

Tripadvisor, 4.7

Yelp, 3

Reviews

Private traveler, 50 Age

(4.2 / 5)

Review from 18.11.2016

Gut, allerdings etwas unorganisiert, leider wussten wir auch nicht, dass die Vinothek auf der anderen Strassenseite geschlossen war. Auch mussten wir zweimal wegen unserer mangelhaft funktionierten Heizung nachfragen. Durch eine Veranstaltung schien uns das Personal etwas ueberfordert.

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(3 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)

Private traveler, 70 Age

(4.5 / 5)

Review from 18.11.2016

Wij komen zeker nog terug, maar dan liever een kamet op 1e of 2e verdieping

Room

(4 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(4 / 5)

Private traveler, 60 Age

(4.6 / 5)

Review from 18.11.2016

sehr geschmackvoll eingerichtetes Hotel, schönes Ambiente

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(4 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)

Private traveler, 60 Age

(4.8 / 5)

Review from 18.11.2016

Hervorragend!!!! Super Ambiente!!! Wohlfühloase!!!!

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)

Conference / Banquet

(5 / 5)

Business traveler, 60 Age

(5 / 5)

Review from 18.11.2016

Modernes sauberes Hotel, freundlicher Service.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Private traveler, 50 Age

(4.6 / 5)

Review from 16.11.2016

Ein Hotel mit Wohlfühlcharakter.

Room

(5 / 5)

Location

(4 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Bar

(4 / 5)

Business traveler, 30 Age

(4.8 / 5)

Review from 16.11.2016

It is a very nice hotel.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(4 / 5)

Breakfast

(5 / 5)

Business traveler, 40 Age

(5 / 5)

Review from 15.11.2016

Super Service und Atmosphäre Absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Conference / Banquet

(5 / 5)

Business traveler, 50 Age

(5 / 5)

Review from 15.11.2016

Sehr schönes Hotel mit hervorragendem Service.

Room

(5 / 5)

Location

(5 / 5)

Cleanliness

(5 / 5)

Service

(5 / 5)

Price

(5 / 5)

Breakfast

(5 / 5)

Conference / Banquet

(5 / 5)

Business traveler, 40 Age

(1 / 5)

Review from 15.11.2016

Super Tagungshotel. Wir haben uns sehr wohl gefühlt.

Room

(1 / 5)

Location

(1 / 5)

Cleanliness

(1 / 5)

Service

(1 / 5)

Price

(1 / 5)

Breakfast

(1 / 5)

Conference / Banquet

(1 / 5)